Part 1

What is Cabin Crew

A crew member, other than a flight crew member detailed to carry out such duties as may be assigned, in the interests of the safety of the passengers, by the operator or the pilot in command of the aircraft.

Job Duty

Cabin Crew are required onboard aircraft to ensure passenger safety.The effectiveness of cabin crew in fulfilling their safety-related duties can only be attained through proper and effective training.

Cabin Crew are unique among airline personnel because they essentially have two distinct responsibilities on board an aircraft.

 1-The most important, but least visible, the responsibility of cabin crew is that which concerns the safety of passengers and the aircraft cabin. This is a major responsibility and requires that they undergo specialized and thorough training not only to gain a sound knowledge of their safety-related responsibilities but also to instill in them complete confidence and provide them with the authority needed in performing their duties.

2- The second and most visible duty of cabin crew is the role they play as their airline’s public relations officers, attending to passengers’ needs and, in general, creating a favorable impression of their airline through friendly and efficient service.

Cabin Crew In- charge (CCIC)

An operator shall nominate a CCIC whenever more than one cabin crew is assigned, who is entrusted with the responsibility of leading the team of cabin crew on board the aircraft. However, if a single flight sector is of duration more than 6 hours the CCIC shall be in addition to the minimum cabin crew required for the aircraft type operated. The Cabin Crew In- charge shall be responsible to the commander of the aircraft for the conduct and coordination of normal and emergency procedures as specified in the Training Manual/Operations Manual.

Check Cabin Crew

A cabin crew with relevant experience identified and trained by the airline to carry out periodic checks on the online cabin crew, surveillance of cabin.

Cabin Crew

4.1.1   The following requirements, applicable to cabin crew, are indicative of the minimum qualifications:

Table 4.1.1
S No.RequirmentsDetails
1EducationHas passed 10+2 from a
recognized university or board
2Age Minimum age 18 Years
3HeightAble to reach Safety equipment,
open and close overhead bins in
the aircraft from standing position
feet firmly placed on the floor when
seated on the jump seat

4.1.2  Medical Standards

A cabin crew shall undergo Medical Examination for aircrew at the time of induction. Repeat medical examination shall be carried out at the interval of two years up to the age of forty years and subsequent medical examination shall be carried out at an interval of one year. Cabin crew is required to be physically active, mentally alert and comfortable in aircraft environment/emergencies. These shall be the guiding principle for medical assessment of the cabin crew. Medical assessment requirement will be published by DGCA.

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