Air India (AI), surviving on doles from taxpayers’ hard-earned money, needs to get its act together. Or else, it makes sense to sell it off, something that the Modi government came close to doing, but backed off at the last moment, given the mindless opposition of all freeloaders thriving at the expense of bleeding public sector undertakings. On Saturday, AI hit a new low when thousands of its passengers were stranded at airports across the world after a software “glitch” made it impossible for them to check in. Nearly 150 flights were affected with an average delay of two hours after the state-run airline’s passenger service system (PSS) software, which looks after check-in, baggage and reservation, did not work from 3.30 am to 8.45 am.
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