The Final Interview is the last step of the Cabin Crew Assessment Day. It usually consists of questions aimed to provide the interviewers with the right information to help them with the hiring decision. Questions can range from your experiences in school to your job or skills.
Some popular questions:
• Why do you want to become a cabin crew?
• What do you know about our company?
• Tell me about your strengths and weaknesses.
• How are you planning to compensate for your lack of experience?
• Tell me about a time when you solved a conflict.
• Tell me about a time you dealt with a colleague who was not doing his share of work.
• Why should we hire you?
Preparing for this interview is absolutely crucial for your success. If you are caught by surprise, you may reveal something you didn’t really want to share just because you didn’t have any example ready. This could jeopardize your chances of getting the job.
Here are some other important aspects to consider:
1. Body Language
The little signals that we unconsciously send to the people we interact with show exactly what we feel at that certain time. We can decode somebody’s body language better than anything else, so it will pay off to be aware of it.
• Sit upright, but not too stiff in your chair – this shows that you are comfortable and confident.
• Lean slightly forward – this shows you are interested and involved.
• Very slightly tilt your head to one side – this shows you are friendly and open.
• Rest your hands loosely clasped in your lap or on the table.
• Do not touch your face – touching your nose or lips can indicate that you are lying.
• Do not elevate your hands above the neck – this shows that you are nervous and annoyed.
• Do not cross your arms across your chest – this shows a defensive attitude.
• Cross your feet at the ankles or place both your feet on the floor – this shows a professional and confident look.
• Control your leg movement – shaking or bouncing your leg shows nervousness and is distracting.
• Do not rest your leg on top of the other knee – this is perceived as arrogance.
Tone of voice
• Breathe and pause before answering the questions.
• Vary your tone and pitch.
• Smile and nod at appropriate times, but don’t overdo it.
• Don’t laugh on your own – laughing along with the interviewer is more appropriate.
• Always use words to answer questions. Don’t reply just with nods and head shakes.
• Get plenty of sleep the night before the interview. Yawning in front of the interviewer suggests boredom.
• Don’t consume alcohol the night before, and avoid spicy or garlic rich food as these may taint your breath.
2. Questions and Answers Session
You really have to listen to the question and provide a concise answer. Always stick to the question you were asked. Don’t stray away from the discussion and move to irrelevant and unrelated topics.
You can say you can do something, or you can give examples of things you have done. Prepare in advance some examples and answer the questions in specifics, not in generalities. You can say ‘Yes, I have done that before. Here is an example of a time I did that… Did this answer your question?’
Dancing around a difficult interview question is not the best approach. If you don’t have a skill, just tell the interviewer and don’t try to cover it up by giving examples that are not relevant. Even if you don’t have that particular skill, you might have some related skills and you can discuss them further if the interviewer wants to hear more.
3. Your turn to ask questions
When the interviewer asks you if you have any questions for them, don’t be silent. By asking relevant questions, you show your enthusiasm and interest in the company and in the recruitment process. Prepare in advance couple of topics or ask any questions that may have resulted from the information exchanged during the interview.
This may be your only chance to receive feedback, so one of the best things you can do is to ask the interviewer “Can you offer me any feedback based on my performance today?”. A good recruiter will be capable of providing a couple of areas of strengths and possible developments. Once they gave you their feedback, just take it without starting a conversation on the subject.
If they refuse to explore this subject, don’t take it personally, it might be the company policy to not discuss performance.
4. What’s the next step
Unless it has been clearly explained before the cabin crew final interview, you need to know exactly what happens next in the hiring process. Try to establish the time frame for a hiring decision to be made and who you should get in touch with to follow up the status of your application. Should you phone or email? Clarifying this information not only lets you know what is happening but also shows the interviewer that you are professional and organized.
5. Thank the interviewer
Sincerely thank the interviewer for the time spent with you. Make eye contact when doing this and shake their hand if it is initiated by them.
Being successful at your cabin crew final interview is all about confidence. Confidence comes from being prepared. You are on your way to success, trust that!